Customer Loyalty & CRM

Bring Diners Back.
Fully Automatically.

Eliminate expensive third-party plugins. Customers earn points or collect stamps automatically with every QR order.

Activate Loyalty Engine

Choose Your Reward Model

ThaliPay integrates two top-performing customer retention frameworks out of the box.

Points Wallet (Starbucks Style)

Set your own point-earning ratios. For instance, ₹1 spent = 1 point. Customers see their live point balances updated on their mobile phone screen as soon as they complete their checkout.

  • Custom earning threshold limits
  • Swap points directly for free items
  • Live SMS balance alerts

Digital Stamp Cards (Burger King Style)

Replace outdated paper loyalty cards that customers always lose. Every completed counter or QR order adds a digital stamp. A full card automatically unlocks a preset discount or free dish.

  • 100% digital stamp cards
  • "Buy 5, Get 1 Free" automated settings
  • Interactive stamp animations

AI-Driven Birthday & Win-Back SMS

ThaliPay doesn't just log numbers. It analyzes order timings and auto-sends SMS coupons on customer birthdays, or win-back discounts to clients who haven't visited in the last 30 days.

Trigger 1

Birthday Greetings

Auto-texts a custom discount code directly onto their smartphone on their birthday morning.

Trigger 2

Comeback Alerts

Sends an automated "We miss you, here is a free coffee" SMS if a loyal diner goes inactive for 25 days.

Trigger 3

Instant Feedback

Triggers a feedback rating link 15 minutes after billing to resolve bad reviews before they hit Google.

Want to see our full features brochure?

Download Complete PDF Brochure